Date: December 28, 2015
If the player computer or LE publisher computer has Adobe flash player version 20.0.0.267, all flash contents will display as white or black. To fix the problem, use IE to visit https://helpx.adobe.com/flash-player.html to verify your flash player version and upgrade to the latest version. In case the latest version has bug, need to roll back to previous known good version 20.0.0.228.
Please download the zip file from below link, unzip the file and follow instruction in readme.txt file, this will install Adobe flash player version 20.0.0.228 released on December 8th, 2015 and disable flash player auto update.
http://www.dynasign.net/ds4/doc/reinstall_flash_20_0_0_228.zip
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